Shipping policy

Shipping Policy

Effective Date: 26/6/2026

Thank you for shopping with MEMEMORA. We are committed to delivering your personalized gifts safely and on time. Please read our Shipping Policy to understand how we process and ship your orders.

1. Order Processing

All orders are processed within 7 DAYS after payment confirmation.

Since many of our products are personalized, additional time may be required to create your custom order before it is shipped.

Orders are processed only on business days (Monday to Friday, excluding public holidays). Orders placed on weekends or holidays will begin processing on the next business day.

2. Shipping Methods

We work with trusted courier partners to deliver your orders across India.

Available shipping options may include:

  • Standard Shipping

  • Express Shipping (where available)

The shipping options available for your location will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Order Processing: 2-3 DAYS

Delivery estimates are approximate and may vary depending on your location and courier service availability.

4. Shipping Costs

Shipping charges are calculated at checkout based on your order value, delivery location, and selected shipping method. 

AS PER ORDER

Any applicable taxes or charges will be displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email and/or SMS containing:

  • Your tracking number

  • Courier partner details

  • A tracking link (where available)

Please allow up to 24–48 hours for tracking information to become active after dispatch.

6. Delivery Issues and Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Courier network disruptions

  • High order volumes

  • Incorrect or incomplete delivery addresses

If your order is significantly delayed, please contact us at manthan6446@gmail.com, and we will work with the courier partner to assist you.

If a package is returned to us due to an incorrect address or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.

7. International Shipping

Option A – If you only ship within India:

At this time, MEMEMORA ships only within India. We do not currently offer international shipping.

OR

Option B – If you ship internationally:

We offer international shipping to selected countries.

Please note:

  • International delivery times vary by destination.

  • Shipping charges are calculated during checkout.

  • Customers are responsible for any customs duties, import taxes, or other fees imposed by the destination country.

8. Damaged or Lost Shipments

If your order arrives damaged, incomplete, or appears to be lost in transit, please contact us within 3 DAYS of delivery (or the expected delivery date) at manthan6446@gmail.com.

To help us resolve your request quickly, please include:

  • Your order number

  • Clear photographs of the product (if damaged)

  • Photographs of the packaging (if applicable)

We will investigate the issue and work toward an appropriate resolution in accordance with our Returns & Refund Policy.

9. Contact Us

If you have any questions about shipping or your order, please contact us:

MEMEMORA

Email: manthan6446@gmail.com

Business Hours: 9am to 5pm

We are happy to assist you and will respond as soon as possible.